Privacy Policy

The Point Selling Solutions ("we", "us", "our") is a sales development services firm that provides training, coaching, fractional sales management, and the Sales Playbook. This Privacy Policy explains what information we collect when you visit pointsellingsolutions.com or engage us as a client, and what we do with it.

• Information you provide. When you contact us, request a working session, or engage us for services, you may share your name, business name, email address, phone number, role, and details about your sales team and goals.
• Engagement materials. During an engagement we may receive information about your sales process, pipeline, performance metrics, and individual reps (including assessments and coaching notes) so we can do our work.
• Website usage. Our site collects standard technical information — IP address, browser type, device type, pages viewed, and referring URL — through server logs and basic analytics tools.
• Cookies. We use a small number of cookies for site functionality and aggregate analytics. We do not use cookies to build advertising profiles.

• To respond to inquiries and schedule conversations.
• To deliver the services you've engaged us for — assessments, training, coaching, fractional sales management, the Sales Playbook.
• To improve our website, our materials, and the way we work with clients.
• To send occasional updates about our services. You can opt out at any time by replying to any email or contacting us.

We do not sell your information. We share it only when we need to:

• With service providers that help us run our business — for example, email, scheduling, document storage, and analytics vendors — under contracts that limit how they may use it.
• Within your organization. Coaching observations, assessment results, and program reports are shared with the leaders who engaged us.
• When required by law, or to protect the rights, property, or safety of our clients, our team, or the public.

We use reasonable administrative, technical, and physical safeguards to protect the information we hold. No system is perfectly secure, but we treat client information with the same care we'd want for our own business.

We keep information for as long as we need it to provide our services and meet our legal and accounting obligations. Engagement records are typically retained for the duration of the engagement plus a reasonable period afterward. You can ask us to delete information we hold about you and we'll do so where we're not required to keep it.

• You can ask what information we hold about you, ask us to correct it, or ask us to delete it.
• You can opt out of marketing emails at any time and still receive transactional messages related to an active engagement.
• You can disable cookies in your browser. Some parts of the site may not work as well without them.

Our services are intended for businesses. We do not knowingly collect information from anyone under 16. If you believe a child has provided information to us, please contact us and we'll delete it.

We may update this policy from time to time. When we do, we'll update the "Last updated" date at the top. Material changes will be communicated to active clients directly.

Questions about this policy or about information we hold? Email randy@pointsellingsolutions.com.